To get them to do their job on a monthly prescription one has to call a week before the prescription has to be filled and then every day during these 7 days and maybe, just maybe get the prescription written on time. Who has a time for that? And I'm talking about a prescription that is a monthly one that doesn't require any special changes.
Respected and very much liked my doctor, but communicating with the medical staff both on the phone and in person was hellish. Although my visits with my doctor were short (as another reviewer correctly put it, this is psychiatric medication and diagnostic management, not talk therapy), the long, unnecessary protracted conversations with staff who were rude, crass, and dishonest was reason enough to leave a great doctor.
They don't return calls and they are not checking messages which were left for them during and hour and the half lunch.
I found the frond desk service alright, but the doctor himself showed next to no interest in my problems. He showed ridiculous indifference to what I complained about. Don't waste your time, value your health.
Everything I read about this organization before I visited was true: One member of the staff behind the window was the rudest medical staffer I've ever seen. When I made the appointment, I indicated that I would need someone to fill out paperwork, as a stroke had made writing virtually impossible. "No problem," I was told. Well it was another story when I showed up. The employee to whom I refer yelled, "We're too busy to do that. You should have brought someone with you. You don't understand, that's not a service we provide." When I reminded her of the conversation I had had, she barked, "Who said that? What was her name? Take a seat and we'll see what we're going to do about this." I waited, until a very kind Donna sat next to me and did exactly what I needed: She helped. I would stay away from this outfit if I were you. JIM
This was the first place I've been able to find a good Dr. that has methodically been able to work on getting the right combination of medicine that actually works for me. Great doctors but that's what they are, DOCTORS. If you're looking for a counselor to talk to and get regular therapy find an LPC or therapist.
The staff in this place is absolutely atrocious.
They work from 9am to noon and then from 1:30 till 4pm/3pm on Friday. That's 5 and a half hours of work a day.
Avoid this place.
Jefferson Psychiatric Associates is a US Hospital based in Metairie, Louisiana. Jefferson Psychiatric Associates is located at 3340 Severn Ave # 206, Metairie, LA 70002, USA.
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